What I Offer ?
Front-End Development
Coordinate and collaborate with team members to come up with a custom website.
Web Design
Create a custom design, layouts combining form and function and engaging websites, and microsites.
Responsive Design
Create layouts that adjust to any type of screen size, desktop, tablet or mobile
Photography
Product, and outdoor photography creating a collection of stock photographs
Graphic Design
Design branding material, icons, graphic elements, and typography to complete the organization.
Project Management
Provide an obtainable objective, build requirements manage constraints of the project.
Expertise And Skills
Web Designer/Developer, Project Manager. Leveraging a diverse background in Technical Consulting, Customer Service, and Administration roles to rapidly overcome project obstacles and drive continuous process improvements for productivity, efficiency, and deliverable quality.
Graphic Design
Wake Tech Community College - Raleigh, NCThe Graphics and Design certificate provides students with knowledge and skills in typography and design using industry-standard software.
Certificate in Web Development
Palm Beach Code School - North Palm Beach, FLThe Web Design and Development Program prepares the student for entry-level work as a Jr. Web Developer. The program covers web design, web scripting, markup, database and web programming, e-commerce, web content management systems, in addition to mobile application development and UI/UX.
Certificate in Business Project Management
University of Maryland University College - Adelphi, MDThe undergraduate project management certificate program can help prepare you for supervisory and mid-level management positions involving project management and team management. The certificate program helps upgrade skills with theoretical and practical knowledge to advance to a higher level. Inside the certificate courses, you'll learn to bring a project from full-cycle development to completion.
Web Designer / Web Developer
FIS (Federal Information System) - Fayetteville, NCExperienced React Developer, SharePoint Designer, and Web Graphic Designer with a proven ability to build efficient, scalable, and responsive user interfaces. Skilled in creating reusable components, optimizing performance across devices, and ensuring seamless integration with back-end systems. Adept at translating designs into high-quality code, developing custom SharePoint workflows, and collaborating with teams to deliver polished digital experiences. • Proficient in JavaScript, React, and front-end development tools (GIT, Npm, Material UI, VS Code) • Experience with data structure libraries (Graphs, Data sorting algorithms, Arrays) • Expertise in SharePoint design, including custom workflows, libraries, and web parts • Strong graphic design skills using Adobe Creative Suite (PhotoShop, Illustrator, InDesign, XD) • Knowledge of typography, color theory, layout, and responsive design principles • Excellent communication and teamwork abilities
IT Technical Support Consultant
UTS (University Temporary Services) - Raleigh, NCProvided technical support for the College of Science IT Service, assisting end-users with computer hardware, software, and networking issues. Collaborated with users to diagnose problems, troubleshoot issues, and deliver effective solutions to optimize system performance. Demonstrated expertise in cloud-based virtual environments, including Google Suite and Microsoft Office 365. • Diagnosed and resolved technical issues related to the Science Department's computer servers and IT equipment. • Documented and escalated complex technical issues to senior IT staff, implementing solutions that enhanced productivity. • Installed and configured software, hardware, operating systems, and office applications. • Maintained and updated knowledge base articles and support documentation. • Recommended software and hardware upgrades to improve system performance and security. • Performed regular maintenance tasks to ensure optimal system operation. • Managed hardware and software inventory, ensuring equipment was up-to-date and properly maintained.
Concierge Computer Technician
Geeks On Site - Tampa, FLDelivered prompt and effective responses to assigned tickets by building strong relationships with key business users and stakeholders. Provided personalized, on-site technical support for hardware and software issues by traveling to customer locations. • Collaborated regularly with senior executives, directors, and external vendors/contractors to support individual projects. • Communicated project status, updates, and timelines to key stakeholders with transparency. • Ensured compliance with company policies and industry best practices when developing and implementing technical solutions. • Conducted operating system and major application software assessments, including security patch evaluations. • Upgraded computers with cost-effective, customer-requested parts to optimize performance. • Assisted customers with issues professionally and courteously, ensuring a positive support experience.
Technical Support Consultant
Infonet Consultant Group - Boca Raton, FLManaged the installation, configuration, maintenance, upgrades, and technical support for all department hardware, software, and equipment, including a suite of SharePoint sites, supporting 200 employees. Engaged with end-users to transform complaints into strategic solutions while simultaneously providing technical training on the proper technology utilization to prevent or mitigate future issues • Minimized system and user downtime while boosting productivity by proactively resolving complex technical issues, system failures, and bugs that impacted business operations. • Oversaw the maintenance and routine upgrades of security software across all systems. • Created detailed documentation of device configurations and peripherals. • Provided end-user support and administration for MS Office 365. • Managed user account access and permissions for folders and files in SharePoint. • Efficiently handled tasks assigned through the BMC Remedy ticketing system, consistently meeting project deadlines.
Front-End Developer / SharePoint Site Supporter
General Dynamics - Herndon, VALed the end-to-end application lifecycle for multiple simultaneous website and email platform development projects, each with distinct user requirements, workflows, procedures, and cross-platform integrations. • Delivered high-quality technical support to end-users, troubleshooting SharePoint site issues and implementing solutions to ensure optimal site performance. • Collaborated with the development team to design and maintain custom workflows and reports, streamlining processes for end-users. • Managed SharePoint lists, libraries, content types, user profiles, and identity access management (IAM). • Collected requirements for web transformations and translated them into actionable features for the project plan. • Designed, developed, and implemented technical resolutions, while establishing long-term goals for the strategic development and enhancement of websites, processes, and user interfaces. • Performed regular site maintenance tasks, including content updates and document management, to boost site performance.• Conducted training sessions for end-users, providing them with in-depth knowledge and skills to maximize their use of SharePoint functionalities.
MS Exchange Administrator
General Dynamics - Herndon, VALed administration, maintenance, and documentation, processing, and provisioning of email to streamline interdepartmental communications and promote greater connectivity between company offices • Managed server maintenance to ensure optimal performance, while proactively implementing policies and best practices to maintain system stability, security, and compliance. • Provided end-user technical support, resolving Exchange-related issues while delivering exceptional customer service. • Contributed to the development and maintenance of Exchange documentation, including knowledge base articles and system documentation, to assist in issue resolution for end-users. • Project Highlight: Developed a comprehensive project plan to support federal employees working remotely from external government agencies. This included creating standard operating procedures (SOPs) for the IT help desk and a staffing formula to ensure sufficient on-site support for virtual staff. Collaborated with network engineers from both agencies to create a virtual bridge that operated independently of Internet access.
Application Knowledge :
Adobe Photoshop
Adobe Illustrator
Adobe InDesign
MS Office Suite
Coding Expertise :
WordPress
PHP / MYSQL
JavaScript / JQuery
HTML / CSS
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